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| * What is your shipping Policy? * Do you gift wrap? * How do I pay for my jewelry purchase? * Do you ship internationally? * Do you take Custom Orders? * Are Custom Orders Returnable? * What is your Return Policy? * Do you have a mailing list? * Do you sell wholesale? * How do I care for my new jewelry investment? * What is your privacy policy? What is your shipping policy? I ship using the United States Postal Service via Priority Mail. This is a 2-3 day shipping service. If you need your order sooner, please email me at designs@n2r2designs.com or call me at (307) 221-9792 to inquire about Express Shipping options and shipping dates. Do you gift wrap? No matter the season, your purchase will be packaged in my signature black and grey pinstriped gift box, and tied with grey ribbons. Earrings are placed in silver gift bags and tied with a black ribbon. Special white wrapping paper, and red ribbon with a artisian heart giftcard is available for an additional $2.00 How do I pay for my jewelry purchase? Paypal.com for purchases is free and secure. Payment can be made using a bank account, checking account, or credit card. N2R2 Designs Jewelry is a Verified Paypal Merchant. If you do not desire to make payment using Paypal.com, orders can be placed over the phone. Visa, Mastercard, American Express, and Discover are accepted. Do you ship internationally? Yes, I do ship internationally. Do you take Custom Orders? I am delighted to take Custom Orders when requested. If you are interested in placing a custom order, please send an email designs@n2r2designs.com and we will start the process of creating your special piece of jewelry. 50% deposit on Custom Orders is required prior to my starting to create your custom piece(s). I will provide an estimate of the price for your custom piece after consulting with you. If you are interested in any of the pieces that are available on my website, but would prefer the piece to be a different length, please do not place an order through the website, but, contact me via email so we may discuss your custom piece(s). I will need to obtain various information from you before you can proceed with your order. Custom work will take, on average, an additional 3-5 days before the item(s) can be shipped. Are Custom Orders Returnable? No. Custom Orders are not returnable. The exception is items that had the length altered. What is your Return Policy? Returns and/or exchanges can be made within 14 days of the order. Please contact me as soon as possible after receiving your order to obtain a Return Item Number ("RIN"). Returns will NOT be accepted without an RIN. Shipping the returned item to me will be your responsibility. For your safety, I recommend that any return made to me be fully insured and via a carrier that provides tracking information. In the event that a returned package is lost or damaged during the shipment back to me, I will not be able to refund you. You will need to contact the shipping courier that you selected and file an insurance claim. All refunds will be made to the original purchaser. Some return exceptions to this policy may apply and is at my discretion. Do you have a mailing list? YES!! Click HERE to sign up for my mailing list. OR, email me at designs@n2r2designs.com with "Mailing List" in the subject line to be added to my mailing list. No, I promise I will not bombard you with daily or weekly emails. I send out my newsletter on occasion. Mainly after I have added several new pieces, have exciting news to share with you, or, most importantly (and this is a new feature that I am providing to you) send you coupon codes for unannounced and special sales SOLELY for my mailing list members. And NEW! Starting in January I will begin quarterly drawings for free jewelry solely for my newsletter subscribers. Do you sell wholesale? Yes. Please email me sales@n2r2designs.com for more information about my wholesale policies. How do I care for my new jewelry investment? Sterling silver does tarnish due to oxidation, which is a naturally occurring process. To help protect your jewelry, please store your jewelry in an airtight plastic bag to prolong the oxidation process. Wearing your jewelry frequently can also prolong the tarnishing process. Everyone is unique and some people's bodies DO cause silver to tarnish quicker than others. Please avoid showering, or getting hair spray or other chemicals on the jewelry as this can damage certain gemstones. It is preferable to apply makeup, lotion, hair products, etc., before putting on your jewelry. Luster can be brought back to your jewelry by polishing gently with a special jewelry cleaning cloth. Do do not use silver cleaner as this can accelerate the tarnishing process and damage gemstones. What is your privacy policy? I do NOT share nor sell your private information. |
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